Proper patient appointment scheduling essential to improve healthcare practice and workflow, but managing the process in-house can be really hectic and time consuming. An established healthcare business process outsourcing company DOCTALK SOLUTIONS RCM handles scheduling, rescheduling and cancellation of patient visits, allowing physicians to focus on providing timely and efficient care. We provide accurate and efficient appointment scheduling solutions for hospitals, clinics, free-standing diagnostic facilities, multi-specialty groups, and individual/group practices.
Key benefits:
Enhance revenue:
By reducing the rate of cancellations, no-shows
and missed appointments, we help improve patient
compliance and revenue.
More time to focus on core competencies: With DOCTALK SOLUTIONS RCM handling your appointment scheduling, you can focus on providing efficient care.
Patient satisfaction: We provide optimal scheduling solutions for established patients, new patients and referrals.
Improve productivity: We streamline your workflow and simplify processes to improve your efficiency and productivity.
Our Patient Appointment Scheduling Services
With our expertise calling team, we efficiently
set up office visits, cancel scheduled visits and
re-schedule missed visits. Our services are
enlisted as follows:
- Calendaring of schedules.
- Facilitates for patients to call in and schedule their visit in vacant time slots.
- Quick confirmation after setting up schedules.
- Orderly call backs and the ability to reschedule and cross-schedule between different clinics and medical offices.
- Phone and email reminders to reduce instances of overbooking and/or missed, rescheduled or late visits.
- New patients can schedule their visits without any delay.
- Appointment scheduling any time of the day and any day of the week (24/7).
Our services ensure:
Centralized scheduling
This improves the patient experience by ensuring a
convenient and time-sensitive schedule for each
patient.
Enhanced practice revenue: Extended hours of scheduling improves access to care and increases practice revenue.
Reduced no-show rates: Timely reminders on calls decrease no-show rates and enhance return on investment.
We abide by all HIPAA and associated patient confidentiality requirements. Outsource your appointment scheduling tasks to us and cut your operational costs by 30% to 40%.
We provide you analyzing reports on real time bases.
Help’s you managing your patient schedules and appointments.
Timely effective follow-ups on submitted claim until it get paid.
